CPPI

BirthControlBuzz.com FAQ

  1. Can the pharmacy mail medications to United States locations?
  2. How much does it cost to have my prescriptions mailed to me?
  3. Why are your prescription prices so low?
  4. How much money will I save?
  5. Are Canadian drugs the same as what I get at my local pharmacy?
  6. If I don't see my prescription medication on your price list, does that mean you don't carry it?
  7. How long will it take to receive my prescriptions by mail?
  8. What is your return policy?
  9. Is BirthControlBuzz.com a pharmacy?
  10. What do you accept for payments?
  11. Do you require a prescription?
  12. Do you dispense controlled substances?
  13. What do you do with my personal information?
  14. How long are my refills valid?
  15. Do you ship internationally?
  16. What if I have a problem with my medication?
  17. What if I have a concern about customer service or prices, etc.?
  18. Do you only sell Canadian drugs or do you sell from other countries as well?

About generic drugs

You don't need to be reminded how expensive prescription drugs are. However, there is an alternative that can help you reduce your drug costs significantly-generic drugs. Generic drugs are safe, effective and save consumers an estimated $8 to $10 billion dollars a year at retail pharmacies!


Can the pharmacy mail medications to United States locations?

Yes. Customs has the discretionary power to allow a 90-day supply with a 90-day refill.  There are no restrictions on the number of prescriptions.

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How much does it cost to have my prescriptions mailed to me?

There is a $9.95 US shipping fee per patient (Additional charges may apply for overweight packages. Cold pack items are $15.95. All prescription drug prices include prescribing fee and pharmacy dispensing fee.

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Why are prescription prices so low?

The Canadian government limits the amount which pharmaceutical manufacturers can charge for brand-name drugs once they are approved, and at asubsequent price increases.

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How much money will I save?

Most patients save 40-70% on prescription drugs, which can be hundreds of dollars per visit.

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Are Canadian drugs the same as what I get from my local pharmacy?

If you are ordering Generic medications, they will look different. However, by law, they are required to be the bio-equivalent to the brand medications.

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If I don't see my prescription medication on your price list, does that mean you don't carry it?

No. The pharmacy carries a much broader selection of prescription drug medications than those listed. If you don't see the drug you are looking for please call our office 1-866-868-8850.

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How long will it take for me to receive my prescriptions by mail?

Please allow 2-4 weeks for delivery.  

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What is your return policy?

Because we work in conjunction with licensed pharmacies to protect the safety of you and other parties involved, once a prescription and non-prescription products have been dispensed it cannot be returned for any reason. Under the pharmaceutical law prescription drugs are not returnable. All sales are final. So before ordering (completing your order) please consult with your physician regarding your medications.

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Is BirthControlBuzz.com a pharmacy?

No.  BirthControlBuzz.com provides pharmacy administration.

Your prescription is filled at one of our associated pharmacies, by a professionally registered and licensed pharmacist, and mailed to your home. BirthControlBuzz.com associated pharmacies only offers products manufactured in accordance with World Health Organization Good Manufacturing Practices (GMP), taking necessary steps to examine proper pedigree and labeling of such products, and conducting random independent quantitative and qualitative tests through a reliable independent laboratory.

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What do you accept for payments?


BirthControlBuzz.com accepts Personal Checks, E-checks, International money orders, and bank certified cheques. All prices quoted on BirthControlBuzz.com are in US Dollars.

Although paying by credit card is the most convenient payment method, some patients do pay by money order. Please note that as a security measure, BirthControlBuzz does not keep your credit card information on file. This information is deleted from our system after every transaction.

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Do you require a prescription?

Once you have placed your order either by phone, fax, or online, we require a copy of your original prescription. We can obtain your original prescription by either you mailing it to us at 110 – 7938 128th Street, Surrey, British Columbia, Canada V3W 4E8, or alternatively our staff can request your physician to fax a copy directly from their office to ours.

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Do you dispense controlled substances?

No. We will not dispense any controlled substance for any reason.

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What do you do with my personal information?

BirthControlBuzz.com adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA). Your personal information is only viewed by trained, authorized staff, which will only use this information to complete your order. We do not sell, trade, or rent your personal information to anyone for any reason.

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How long are my refills valid?

All prescriptions will be authorized for a 1 year period, if indicated by the prescriber, and will be honoured from the date on the prescription.

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What are generic drugs?

Generic drugs are the "bioequivalent" of a brand-name drug in dosage form, safety, strength, quality, how it is taken, performance and intended use.

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Are generic drugs as safe as brand-name drugs?

Absolutely. Both brand-name and generic drug facilities meet the same standards of good manufacturing practices. In fact, an estimated 50% of generic drug production actually comes from brand-name companies. These companies frequently make generic equivalents of their own or other brand-name prescription drugs.

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Are generic drugs as effective as brand-name drugs?

Essentially, yes. 98% of people who take generic drugs experience positive results.

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Why do generic drugs look different than their brand-name counterpart?

US trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, while colors, flavors and other inactive ingredients may be different, the drug must duplicate the active ingredient.

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Why are generic drugs less expensive?

New brand-name drugs are developed under a patent, giving the company the sole right to sell the drug during the patent period. During this time, a drug company charges more for a brand-name drug to recover the costs of developing the drug, which also includes research, marketing and promotion. When the patent expires, other manufacturers can begin to produce and sell generic versions of the brand-name drug.

Because these manufacturers don't have the same research and development costs, they can afford to sell their product at substantial discounts. Also, with more products in the market, there is more competition, which keeps the prices down.

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Is there a generic drug for all brand-name drugs?

No. Currently only half the drugs on the market are available in generic form. The other half are protected under patents, allowing only one company to produce them.

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How can I get less expensive generic drugs?

Talk to your doctor or pharmacist. Ask for prescriptions for generic drugs whenever possible.

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Do you ship internationally?

No, we do not ship anywhere outside of the United States.

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What if I have a problem with my medication.?

All health related issues should be addressed to our Pharmacy Helpline at 1-855-218-5085. Our team will get back to you promptly.

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What if I have a concern about customer service or prices, etc.

Our customer service team works seven days a week and are here to help you. Please call them during our stated business hours.

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Do you only sell Canadian drugs or do you sell from other countries as well?

In addition to dispensing from a Canadian dispensing pharmacy, we also dispense your medications from international fulfillment centres that are approved by the regulatory bodies from their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, New Zealand, Singapore, Turkey, United Kingdom, India and the United States.

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